Support that knows the product
Every message is read by someone who can act on it. We reply within one business day, usually the same day.
General & sales
Questions before you sign up, partnerships, or anything that doesn’t fit the boxes below.
hello@pennedhq.comSupport
Include your Penned page link and, when useful, a screenshot or the time the problem happened. That gives us a clean place to start.
support@pennedhq.comBilling
Your subscription, SMS meter, refunds, and receipts. We’ll review the account and reply with the relevant dates, usage, and amounts.
billing@pennedhq.comPrivacy
Data questions, access or deletion requests, or anything about our privacy policy.
privacy@pennedhq.comA real company behind the product
Penned is operated by Game Command LLC, a Nebraska limited liability company. Account, support, billing, and privacy messages go directly to the inboxes above. Formal copyright notices and DMCA counter-notices go to dmca@pennedhq.com — include the work, the location of the allegedly infringing material, your contact details, and the required good-faith and accuracy statements.